As an operations manager, you will be to plan strategies to convert the production process in to more effective process and thereby increasing profit of the business. You have to analyse and evaluate the current process and suggest changes if required.
An operation manager communicates job expectations, planning, monitoring and evaluating their performance. They play an important role in recruiting, coaching the employees. They also have to forecast the market trends, prepare budget, and plan for efficient production process.
To take up an undergraduate course in Operations Management you may take any stream at +2 level but taking commerce stream will give you a better foundation for the course.
Taking BBA in Operations Management or a bachelor’s course in any discipline including BTech/BE will make you eligible to take up postgraduate studies in Operation Management. These programs are usually of 3 or 4 years duration.
A certificate program in Operations management is offered in distance mode by some institutes (NMIMS) for candidates with 2 years relevant experience after +2 qualification.
Postgraduate studies in Management (PGDM/PGPM or MBA) has specialisation in Operations Management and is available in many Universities and Institutes of Management. This is a 2 year program which can be taken up after graduation. An MSc-Business program with Operations Management is offered by some Foreign Universities.
A postgraduate diploma program in Operations management is offered online (by IGNOU) which has a minimum duration of 1 year.
The Fellow Programme in Management (Operations Management) offered by IIMs is equivalent to a PhD . The Programme which includes two years of course work followed by upto three years of research, aims to prepare students for careers in teaching and those that require advanced analytical research in management.
Requirements for admission into a PG course in one of the top institutions to help you get an overall picture
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Having a deeper understanding of what makes the customers happy is an essential quality for operations managers to have. Giving immediate responses to the inquiries of customers ,providing them a safe environment and fair price assurances ,etc would help them connect better to the customers.
It’s important for operation managers to communicate effectively as they have to pass the message across people at different levels among staff and superiors.
Operation managers to have to prepare sales projections ,expense budgets , analyze profit and loss statements . Financial awareness is an essential skill for them to be efficient in creating financial projections.
Operations Managers have a role to play in developing a strong team and building a positive relationship among team membership.To achieve this they need to address the needs and concerns of the themselves and the team to stay constantly motivated.