As a sales executive you will act as the key point of contact between your organisation and customers/clients, promoting products and services and negotiating contracts with the aim of maximising profits.
Sales executives sell a company's products and services to individuals, businesses and organisations. Their work includes demonstrating and presenting products or services, reviewing sales performance and negotiating contracts and packages. In managerial roles they may also be involved in directing the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives. They also analyse sales statistics and monitor customer preferences to determine the focus of sales efforts and the profitability of products and services
Meet or contact new or existing customers and exhibit products or services and resolve customer queries
Address customers complaints and resolve in a proper way
Negotiate with customers on the prices and make the deals
Check the availability or inflow and outflow of the products
Keep sales and financial records
Give discounts or special plans according to the product and customers
Collaborate with other colleagues in sales and share informations
Lead or provide trainings to the junior sales executives
Monitor and analyse sales of the company and make recommendation if it needed
You can take any stream at +2 level to become a sales professional. However taking Commerce stream will give you a better insight into the field of marketing and sales
Bachelor's degree is of 3 years duration. You may choose any subject to graduate in but taking a BCom/BBA or BMS degree would be of advantage.
To be a sales professional it will be an added advantage if you are an MBA graduate with specialisation in Sales and Marketing. MBA/PGP programmes are usually of 2 years duration.
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Sales executives or Managers need to effectively communicate with different customers to get deals done and to achieve sales goal of the company.
According to the changing trends and needs of people, sales executives need to adopt new techniques and sales strategies to deal with them.
Sales executives may need to achieve certain goals in sales, so it is important that sales executives have to work in tight schedules.
It is important for sales professionals to be proficient with planning of sales and marketing strategies or techniques and to apply them in practice
Sales executives have to sort out complaints and conflicts from the customers, peers and management.
Technology and software firms
Healthcare industry
Financial services
Packaged good
Retail & Consumer Products
Telecommunications
ITC
Nestle
Apple
Samsung
Sony
BMW
Honda
Lenovo
Mahindra
Reliance
Wipro
